"A hotel front desk trainee helped me save my day, and totally changed my preconception of Romania. I arrived at the hotel by taxi. My first thought was th metered rate was very expensive comparing to hotel shuttle. I told the driver that I had to get more cash from the ATM in the hotel and asked him to come in with me. But he said he would wait in his taxi. Got my cash...went to the front desk to leave my baggage and told this lady trainee that I would be back after I paid the taxi driver. She asked how much the driver was asking..she that "that's way too much" and went outside with me to talk to the driver. In short, I ended up paying a fair market rate and a lot less. This lady trainee did all this on her own, and turned what could have been a sour first experience of Romania from bad to good. Guess it was my lucky day, and the taxi driver not so lucky day. Overall, I enjoyed staying at the Hilton and would recommend it to my friends."
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